Where do you ship?
We ship to all locations in Canada that are served by Canada Post and internationally.
What shipping methods do you use?
Canada Post is our main and current shipping method. There are two shipping options: Standard and Express. For purchases $75 and over, before tax, standard shipping is free for shipping in most parts of Canada*.
When you go into checkout, your delivery costs will be calculated based on your location.*
How long will my order take to arrive?
All orders require approximately 1-3 business days of processing time (selected, packed and prepared for shipping). Once your order leaves our warehouse, the estimated delivery time is determined based on the delivery location.**
How do I track my order?
You will be notified by email as soon as your order has shipped. In your email you will have access to the tracking information for your package.
For Canada wide deliveries: Depending on your delivery address, orders will take approximately 1-7* business days after processing is done at our warehouse. After your order is processed, your credit card will be charged and you will be e-mailed your tracking number. All orders within Canada can be tracked at Canadapost.ca or by logging into your Well Well Well online shop account. All Canadian orders are shipped by Canada Post Expedited Parcel.
SHIPPING DISCOUNTS & COSTS: DOMESTIC ONLY (WITHIN CANADA)
Orders in Canada $49.99 or more before tax, qualify for free shipping.* Free shipping will be automatically calculated during checkout. Please choose the right option for shipping while checking out. All other shipping rates will be calculated at checkout.
SHIPPING COSTS: INTERNATIONAL (US & ELSEWHERE)
International Delivery Information
*Customers located in the NWT, Yukon and some remote areas of Canada may be contacted for additional shipping charges.
The delivery date of your order is contingent on product availability and when the order leaves our warehouse, the destination address for the item and the shipping method.
**Delivery times are approximate and based on information from Canada Post. Please note that if there are any shipping delays at our warehouse, we will notify you. Any other shipping delays that occur are at Canada Post's discretion. Please track your order at Canadapost.ca for the most accurate delivery information.
Orders made after 6 P.M. EST* (Eastern Standard Time) or on the weekend will be shipped the following business day. All orders are processed during business hours Eastern Standard Time.